Contact Centre Solutions

The benefits of working with us are..

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Aqua is a powerful online tool which streamlines your contact centre operations. This service is cloud based and fully functional to fit your needs.

Contact Centre Solutions

Manchester Outsourcing’s contact centre solutions offer a complete analysis package which evaluates all levels of your operations to increase total business success.

Quality Assessments

We understand that no two contact centres are the same. Our quality assessments are client focused to fully understand your individual call platform.

Increase Overall Performance

Our solutions focus on refining your business processes and showcase proven results across employee productivity and contact centre sales performance.

Resource Optimisation

Our analysis into client resource utilisation fits any contact centre’s size and guarantees that your investments are operating efficiently.

Bespoke Business Plan

This bespoke service constructs workable solutions for your contact centre environment. We have a team of professionals who will understand your requirements.

We want to discuss your contact centre requirements

We understand that planning your outsourcing solutions can be difficult and should not to be taken lightly. If you have any questions, or just want to hear more about what we can do, please feel free to contact us on 0161 974 7474.